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Join, Earn & Redeem your VIP Rewards

Scroll down the page for links to the current VIP Rewards. New offers every month, subject to stock availability.

How It Works
1. Join & Earn Sign up or log in to earn points
2. Earn Earn VIP Rewards points for every purchase made
3. Redeem Redeem points for exclusive VIP Rewards
VIP Rewards Points
Become a member to earn points and gain exclusive rewards for every purchase you make or when complete a social share.
Ways to earn points
Complete the actions below to earn points - unlock exclusive VIP Rewards by engaging with our store.
Ways to redeem points
Use your points to claim the rewards listed below and apply them during checkout.

Save 5% On Garden Furniture With £150+ Spend

Exchange for 1000 VIP Rewards loyalty points. Whilst stocks last.

View Garden Furniture

Free Solar Garden Rattan Lantern Decoration worth £11.99

Exchange for 4000 VIP Rewards loyalty points. Whilst stocks last.

View Product

Free Astilbe Arendsii 'False Goat's Beard' Perennial White - 9cm Pot worth £14.99

Exchange for 5000 VIP Rewards loyalty points. Whilst stocks last.

View Product

Save £10 On Shire Branded Garden Buildings

Exchange for 2500 VIP Rewards loyalty points. Whilst stocks last.

View Shire Garden Buildings

Save 50% On Peanut Bird Feeder

Exchange for 2000 VIP Rewards loyalty points. Whilst stocks last.

View Product

10% Off Gift Experiences & Activities

Exchange for 1000 VIP Rewards loyalty points. Whilst stocks last.

View Gift Experiences & Activities

Save £2 On Garden Plants

Exchange for 1000 VIP Rewards loyalty points. Whilst stocks last.

View Garden Plants

Terms and Conditions for VIP Rewards Scheme

1.1 The VIP Rewards scheme is operated by Croft Home & Garden (Company Number 01603760) and QD Commercial Group Holdings Limited (Company Number 08507095), both companies registered in England and Wales, with their registered office at Westbridge Lodge Pendock Lane, Bradmore, Nottingham, England, NG11 6PQ ("croft-home.com", "we", "our" or "us"). Our VAT number is GB 385396701.

1.2 These terms and conditions ("Terms") govern the participation in the VIP Rewards Scheme ("Scheme") operated by [Company Name]. By participating in the Scheme, you agree to be bound by these Terms.

 Membership is limited to those aged 18+.

2.1 Membership is limited to those aged 18+.
2.2 Membership in the Scheme is personal to the named individual and is not transferable.

3.1 For every £1 spent, customers earn 100 VIP Rewards points.

3.2 Points are valid for 180 days from the date they are earned. Any unused points will expire after this period.

4.1 If a product is returned with no fault, the points awarded for that purchase will not be reimbursed. For order cancellations please contact our customer service team here who will be able to reimburse you.

5.1 Points cannot be used to obtain discounts on the following:

  • Shire or Mercia branded products.
  • Items on sale, special offer, bulk-buy discount, or multibuy offer.
  • Purchases in conjunction with other discount vouchers or promotional codes.

6.1 Croft Home & Garden reserves the right to modify, suspend, or terminate the Scheme at any time without prior notice.

6.2 Any changes to the Scheme will be communicated via our website or other appropriate channels.

7.1 We reserve the right to cancel any order without notice for the purpose of fraud prevention or misuse of the VIP Rewards Terms & Conditions.

8.1 These Terms are governed by the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9.1 Croft Home & Garden is committed to protecting your privacy and will process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

9.2 By participating in the Scheme, you agree to the collection, use, and processing of your personal data as described in our Privacy Policy and for the purpose of email marketing of which you can unsubscribe at any time by clicking the unsubscribe from within any marketing email or contacting us.

9.3 You have the right to access, rectify, or delete your personal data at any time. For more information, please refer to our Privacy Policy or contact our Data Protection Officer if you are a resident in the United Kingdom, we are the 'data controller' of your personal information. We have appointed Andy Jermy to be our representative in the UK. You can contact them directly regarding our processing of your information, by email at Privacy@qdstores.co.uk, by visiting https://www.croft-home.com/pages/contact, by phone at 01603 275200, or by post to:110 Barrack Street, Norwick, Norfolk NR3 1TX, England.